Quality Statement

MTJ American is committed to enhancing its customers’ satisfaction worldwide with products, services and responsiveness that set industry standards for quality and value. We relentlessly strive to be the best in every aspect of our business, through our value of continual improvement by:

• Setting goals and objectives throughout the organization to ensure that we are meeting our customer (internal and external) expectations.
• Embracing a “Total Quality” philosophy with an emphasis on prevention rather than detection.
• Focusing on technology, quality, reliability, service and costs in order to make innovative solutions available to our customers at minimized total costs.
• Fostering a culture of trust, teamwork, responsibility, high expectations and open communications with employees, customers and suppliers.

MTJ American ensures that the Quality Policy and associated procedures are understood by all employees through the introduction of our Quality Policy during the employee hiring and orientation processes and through the ongoing review of the goals, objectives and requirements that have been established.